Frequently Asked Questions
+ How Can I Place An Order?
You can place an order directly in the shop or place a deposit for a custom order.
+ How Many Days In Advance Should I Place An Order?
At least one week prior for all orders.
+ Can I Place a Rush Order?
Yes, you can. A rush order fee will be applied to any order needed within 2 days or less. The rush order fee is $20.
+ Can I Pick Up My Order?
A delivery fee invoice will be emailed 1-2 business days after your online purchase. Failure to pay invoice will result in treats not being delivered.
Broward County Delivery Fee - $15
Miami Dade County & Palm Beach County - $20
East Treats does not deliver or ship outside of the above counties.
+ Can I Mix Cupcake Flavors?
For an additional $10, you can add an additional flavor to orders of 2 dozen cupcakes or more.
+ What’s your refund policy?
Our refund policy is as follows:
- Within 24 hours of placing your order = 100% refund
- More than 24 hours after placing your order = 50% refund
- On the order due or delivery date = Non-refundable
- All rush orders are non-refundable